1pc Candy Color Pet Dog Bowl Anti Choke Funny Dog Slow Feeder Bowl Diameter 18/21cm
Reduce the speed of eating,dog restore the original natural way of eating.Prevent obesity.
Eating in full of fun.Healthy diet for dog.
Please note:we will send the color by random according to stock,pls sure you had know this.
Pet Supplies Specilist—-To Be No.1
Founded in 2011,Our company is located in the world’s largest commodity wholesale market-Yiwu city.
We are acompany engaged in pet supplies such as pet beds,pet cushions,dog clothes,pet
toys,pet clothing,dog leash,pet carrier,etc.
We have our own researching and developing department,OEM is welcome.We believe our quality,service and the new products will
prompt our business and friendship.Wish to have the opportunity to work with you.
- When you place and order,please choose a shipping method and pay for the order include the shipping fee.
- We don’t guarantee delivery time on international shipments due to differences in customs clearing times in individual countries.
- Please note that buyers are responsible for all additional customs fees,brokerage fees,duties,and taxes for importation into your country.
- We will not refund shipping charges for refused shipments.
- The shipping cost does not include any import taxes,and buyers are responsible for customs duties.
SIZE OR FIT ISSUES
- The size are illustrated with specific measurements in the detailed specifications.Please check the specifications before you place order.
- Normally the allowable difference in the size are approximately 2-3cm in measurement.
- If you find the size don’t fit you,please contact with us directly.
- Please check the package and items carefully after receiving.
- If any problem,just feel free to contact us.Guide for dealing with problems as follows:
Difference in color maybe caused by some other reasons such as color reflection in the monitor,lighting,background etc.However,if you believe that the items received is in wrong color,please contact us to see if a return or refund is possible.
Your satisfaction and positive feedback is very important to us.If you have any problems,please feel free to contact us first before you leave negative feedback.
We will do our best to solve any problems and provide you with the best customer service.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Spot's Pet Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of spotspetshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.